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Updates

View, install, and track software updates across all your devices from one place.

Updated this week

Introduction

See every pending update across all your devices, install updates on specific devices or in bulk, and review install logs and history — all without touching individual device pages. The Updates global view is the fastest way to get a cross-device picture of your patch status and act on it.

This is the global version of the per-device Updates tab. For patch status on a single device, see Devices → Device Details → Updates.


Global Updates

Select Updates from the main sidebar. The page opens to the Available tab by default.

Global Updates

Filtering by Device Group

The left panel lists all your device groups. Selecting a group scopes the entire view to devices in that group — all three tabs (Available, Logs, History) update accordingly. Select All devices at the top to return to the unfiltered view.

This is the fastest way to focus on a specific segment of your environment. Select your Servers group to see only pending updates on server devices, or drill into a sub-group to narrow further.

Updates Filtered By Device Group

ℹ️ NOTE: Group selection persists across tabs. If you switch from Available to Logs while a group is selected, the Logs tab stays scoped to that group.


Available Updates

The Available tab lists every update Level has detected across all your devices that hasn't been installed yet. The badge on the Updates sidebar item and on the tab shows the total count.

Available Updates

Columns visible by default: Name, Category, Device, Published on, Managed by, Status. The Device column includes a group path breadcrumb (e.g., IT > Infrastructure) so you can identify where each device lives without leaving the view.

Searching and Filtering

Use the Search bar to filter by update name, KB number, or device name. Results narrow in real time.

Click Filters to open the filter panel. Available filters:

  • Category — e.g., Definition Updates, Security Updates, Feature Updates

  • Device operating system

  • Device platform

Update Filters

Click Reset filters to clear all active filters at once.

Customizing Columns

Click Columns to show or hide fields in the table. Available columns:

  • Name

  • Description

  • Category

  • Version

  • Size

  • Device

  • Published on

  • Managed by

  • Status


Installing Updates

Installing a Single Update

To install an update without selecting it first, click Download and install in that row's Status column. You can also open the row's context menu (the three-dot icon at the far right) and select Download and install.

Installing Multiple Updates

  1. Use the checkboxes to select the updates you want to install. Check the box in the column header to select all visible rows.

  2. Click Download and install in the toolbar above the table.

A counter at the bottom of the page shows how many updates are selected (e.g., "3 available updates selected of 34"). Toggle Show only selected to narrow the table to your current selection before confirming.

Bulk Installing Updates

💡 TIP: Filter or search first, then use the header checkbox to select all matching results. This is faster than selecting devices one by one when you're targeting a specific update type across a group.


Logs

The Logs tab records every update install session Level has initiated across all your devices, whether triggered by an automation or installed manually.

Global Updates Log

Each row shows:

  • Source — the automation name, or "Manual Install"

  • Install date — when the session ran

  • Size — total data downloaded

  • Device — which device the session ran on, with group path

  • Status — Success or an error count badge

Click the expand arrow on any row to see the raw install log, including download progress and per-update install results.

You can copy the log text or download it using the icons on the expanded row.

💡 TIP: If a session shows an error, expand the row and scan the log for install-ended lines. Failed updates usually include the KB number and an error code you can use to diagnose the issue.


History

The History tab shows the full Windows Update history across all your devices, including updates installed outside of Level.

Global Updates History

This view pulls from Windows' own update history, so it reflects everything installed on each device regardless of source (Level, Windows Update, WSUS, Intune, etc.).

Use Filters and Columns to narrow or adjust the view. Search by update name or KB number using the search bar.


FAQ

  • How is this different from the Updates tab on a device's detail page? The device-level Updates tab is scoped to a single device. This view shows updates across your entire fleet (or a selected device group) and lets you act on multiple devices at once.

  • Who can install updates from the global view? Any technician with permissions for a device's group can install updates on that device. The view only shows devices the signed-in technician has access to, so the list may differ between technicians.

  • Why do some updates show up multiple times? Each row represents one update on one device. If the same update is pending across 20 devices, it appears 20 times. Use the Search bar or Filters to narrow down to a specific update, then bulk-select to install it everywhere at once.

  • What does "Managed by" mean in the Available tab? The Managed by column shows which automation is responsible for installing a given update on that device. If a patching automation is assigned to that device and targets that update type, it appears here. Updates without an assigned automation show blank.

  • Can I filter the view to a specific device group? Yes. Select any group from the left panel to scope all three tabs to devices in that group. You can drill into sub-groups too. Select All devices at the top of the panel to go back to the unfiltered view.

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