Introduction
Enable maintenance mode puts a device into maintenance mode when an automation runs. While active, maintenance mode suppresses monitors, alerts, and automated remediation tied to monitors. Use this before running disruptive actions — software installs, restarts, disk operations — so expected noise doesn't generate false alerts.
ℹ️ NOTE: Maintenance mode suppresses monitors and their alerts, and pauses automated remediation tied to monitors. It does not pause scheduled automations or other automation triggers unrelated to monitors.
Enable Maintenance Mode
This action has no configuration options. Add it to your automation and it runs as-is.
ℹ️ NOTE: Maintenance mode is per-device. Enabling it on one device has no effect on other devices in the same group.
💡 TIP: Pair this action with Disable maintenance mode as bookends around disruptive steps. Enable at the start, run your operations, disable at the end. This keeps your alert history clean and avoids alert fatigue.
To control when it runs, use Conditions to gate execution on specific criteria, or position it in your automation's step order before the actions you want to protect.
ℹ️ NOTE: Any alerts that were already open before maintenance mode is enabled stay open. Maintenance mode only prevents new alerts from being generated — it doesn't close existing ones.
⚠️ WARNING: There's no automatic expiration. Maintenance mode stays active until you or another automation disables it. If you don't include a Disable maintenance mode step (or a manual fallback), the device will silently suppress all monitor alerts indefinitely — even if something goes wrong after your maintenance window ends.
Conditions
The Conditions section lets you restrict when this action runs based on device attributes or the outcome of a previous action.
See Action Conditions for the full reference on condition types, operators, and values.
Additional Options
Expand Additional options for action name, failure behavior, output variable assignment, retries, and the enabled toggle.
See Actions Overview for the full reference on additional options available on every action.
FAQ
What does maintenance mode actually suppress? Monitors, their generated alerts, and automated remediation tied to those monitors. Scheduled automations and other automation triggers continue running normally.
What if I forget to add a Disable maintenance mode step? The device stays in maintenance mode until manually disabled from the device details page or until another automation disables it. Always pair enable/disable in the same automation or have a separate cleanup automation ready.
Can I enable maintenance mode on multiple devices at once? If the automation targets a group or runs across multiple devices, the action fires on each device the automation is scoped to.
Who can configure this action? Any technician with permission to create or edit automations.