Introduction
Send an email to one or more recipients during an automation run. Use this action to notify technicians, clients, or any address when something worth reporting happens — a failed update, a completed deployment, a device going offline.
For a scheduled summary email across multiple devices, see Send Email Report instead.
Send Email Action
From the automation pipeline in edit mode, click + and select Send email from the Notifications category.
Email(s)
One or more recipient email addresses. Required. Press Tab or add a comma to enter additional addresses.
Subject
The email subject line. Required. Click (x) to insert a variable, system variable, or custom field reference.
Example: Update failed on {{level_device_hostname}}
Body
The email body. Required. Click (x) to insert variable references to include device-specific context inline.
Example:
The scheduled Windows update failed on {{level_device_hostname}}.
Device: {{level_device_hostname}}
Group: {{level_group_name}}
Last seen: {{level_device_last_seen_at}}
Review the automation run history for details.Conditions
The Conditions section lets you restrict when this action runs based on device attributes or the outcome of a previous action.
See Action Conditions for the full reference on condition types, operators, and values.
Additional Options
Expand Additional options for action name, failure behavior, output variable assignment, retries, and the enabled toggle.
See Actions Overview for the full reference on additional options available on every action.
FAQ
Can I send to multiple recipients? Yes — press Tab or type a comma after each address to add more.
Does the email come from a Level address? Yes — emails are sent from Level's email infrastructure, not an email you configure.
Who can add or modify Send Email actions? Technicians with permission to edit automations in the relevant group. See Workspace → Permissions for access control configuration.