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Workspace Tags

Create and manage tags to classify devices for filtering, automations, and monitoring policies.

Updated this week

Introduction

Tags classify devices so you can filter them, target them with automations, and apply monitoring policies at scale. Assign a tag and everything configured to target that tag kicks in automatically β€” the right automation runs, the right monitors apply.


How Tags Work

A tag is a label on a device. On its own, it does nothing. The value comes from what's attached to it: automations that target that tag, monitors that target that tag, filters that use that tag.

When you apply a tag to a device, every automation and monitor targeting that tag immediately applies to that device. Remove the tag, and they stop applying. The tags on a device reflect its current state.

This is the core pattern in Level: tags as desired state.

The Tag-Automation-Monitor Loop

Here's a concrete example. You create a tag called AV. Then:

  • Build an automation targeting AV β€” it installs your AV software

  • Build a monitor policy targeting AV β€” it monitors for AV health

Now the workflow is: apply AV to a device, and installation and monitoring begin. Remove AV, and a second automation uninstalls the software and the monitor stops applying. You don't touch individual devices. The tag drives the state.

πŸ’‘ TIP: This pattern works for any software or configuration. Create a tag for each thing you want to manage β€” OFFICE, HUNTRESS, EXCHANGE, DC β€” then wire automations and monitors to those tags.

Tags vs. Groups

Groups define your structure and control which technicians can access which devices. Tags drive automations and monitoring policies.

A device belongs to one group. It can carry as many tags as you need. Use groups to organize your devices and control access; use tags to target automations and monitors.

ℹ️ NOTE: Tags don't affect permissions. Group membership controls technician access to a device. Tags are purely for classification and policy targeting.


Creating Tags

Tags can be created two ways: from the Workspace β†’ Tags page, or inline from the tag picker when assigning.

From the Tags Page

  1. Navigate to Workspace β†’ Tags.

  2. Click + Create tag (top right).

  3. Enter a Tag name. Names always display in uppercase β€” "laptop" becomes "LAPTOP."

  4. Optionally add a Description to document what the tag represents.

  5. Select an Appearance color from the palette.

  6. Click Create tag.

From the Tags Page

From the Tag Picker (Inline)

When you open the tag picker on the device listing or device details, a Create new tag option appears at the bottom of the dropdown. Type a name and select a color to create the tag and assign it in one step.

πŸ’‘ TIP: Use the description field to document what a tag does β€” especially on tags that drive automations or monitors. It saves confusion when someone sees ENCRYPTED in the list later and wonders what it triggers.


Assigning Tags to Devices

Tags can be assigned from three places: the device listing, device details, and automations.

From the Device Listing

  1. Check the box next to one or more devices.

  2. Click the tag icon in the action bar.

  3. Check tags to assign. Uncheck to remove.

To create and assign a new tag in one step, click Create new tag at the bottom of the dropdown. This is the fastest way to tag devices in bulk.

From Device Details

  1. Open any device by clicking its name.

  2. On the Overview tab, click the tag icon in the top-right toolbar.

  3. Check tags to assign. Uncheck to remove.

Once applied, tags show as colored badges near the device name.

From Automations

Automations can apply and remove tags as actions β€” this is how dynamic tagging works. See Dynamic Tagging with Automations below.


Working with Tag Badges

Clicking any tag badge β€” on the device listing, device details, or anywhere tags appear β€” opens a context menu with three options:

  • Edit tag β€” opens the tag's settings to rename it, update the description, or change its color

  • Remove tag β€” removes the tag from that device

  • View all tag targets β€” jumps to a filtered device listing showing all devices currently carrying that tag

This is a fast path to tag management or scoped filtering without navigating to Workspace.


Default Tags

Level includes a Default Tags automation that runs automatically on enrollment. It applies SERVER and WORKSTATION tags based on each device's OS β€” workstation OSes get WORKSTATION, server OSes get SERVER.

These defaults are a starting point. To change the tags applied, adjust the logic, or remove the automation entirely, edit Default Tags in Automations.

ℹ️ NOTE: Because SERVER and WORKSTATION are applied automatically on enrollment, they're reliable anchors for any automation or monitor policy that should broadly target one device class without manual tagging.


Managing Tags

Workspace β†’ Tags shows all tags in your organization in a single table.

Managing Tags

Each row shows:

  • Tag name β€” the color-coded badge

  • Devices β€” number of devices carrying this tag; click to open the tag's Devices tab

  • Policies β€” number of policies targeting this tag

  • Automations β€” number of automations linked to this tag; click to open the Linked automations tab

  • Created β€” when the tag was created

  • Created by β€” which team member created it

Customizing Columns

Click Columns (top right) to show or hide columns. Available columns: Tag name, Description, Devices, Policies, Automations, Created, Created by. Tag name is always visible.

Searching and Bulk Deleting

Use the Search field to filter tags by name. To delete multiple tags at once, select their checkboxes and click Delete.


Tag Detail View

Click any tag name to open its detail view. There are four tabs: Settings, Devices, Linked automations, and Linked policies.

Settings

Rename the tag, update the description, or change its color. Click Save changes to apply.

Tag Detail View

ℹ️ NOTE: Renaming a tag updates it everywhere β€” devices, automations, and policies all reference the same underlying tag object. The rename propagates automatically without breaking any connections.

Devices

Lists every device currently carrying this tag, along with each device's group path and online/offline status.

Device Tags

Tags can be added and removed from the device listing or from device details directly. The Devices tab here is a read-only view of current assignments.

Linked Automations

Shows every automation connected to this tag β€” whether as a trigger, an action, or a step condition. Columns: Name, Group, Step type.

Linked Automations

Use the filter dropdown to narrow by connection type.

⚠️ WARNING: A tag can't be deleted while it has linked automations. You must unlink the tag from all active automations first.

Linked Policies

Shows every monitoring policy currently targeting this tag, with the policy name and creation date.

Linked Policies

⚠️ WARNING: Linked policies also block deletion. Remove the tag from all policies before attempting to delete it.


Deleting a Tag

To delete a tag, select its checkbox on the Tags table and click Delete, or open the tag and delete from the tag's options menu.

Level shows a confirmation dialog before deleting. Click Delete tag to confirm.

⚠️ WARNING: Deleting a tag removes it from all devices and from any automations or monitor policies targeting it. Those policies stop applying immediately.

When a Tag Is In Use

If a tag is still linked to an automation or policy, the delete is blocked and Level shows a different dialog: "This tag is currently in use."

When a Tag Is In Use

Click Show me details to open the tag's detail view. Use the Linked automations and Linked policies tabs to identify and remove the connections, then retry the delete.


Dynamic Tagging with Automations

Manually tagging every device is error-prone. A missed tag means an automation doesn't run, a monitor doesn't apply, and something slips through. The better approach: let automations handle tagging automatically.

An automation can evaluate a condition β€” is this device in a specific group? Is software X installed? Does a script return a particular value? β€” and apply or remove a tag based on the result.

Example: Managed Client Enrollment

A device is enrolled. An automation checks a custom field to determine whether it belongs to a managed client. If it does, it applies the AV tag β€” which triggers a second automation to install AV software and pulls in the monitor policy to watch AV health. If that client later becomes unmanaged, the automation removes the AV tag. The uninstall automation fires, and the monitor policy stops applying. The whole thing unwinds automatically.

Example: Scheduled Action with Cleanup

Apply a RESTART TONIGHT tag to devices that need a reboot. An automation targeting that tag runs at midnight, reboots the device, then removes the tag. The action happens once, without having to remember to un-tag anything.

⚠️ WARNING: Removing a tag that's targeted by a monitor policy stops that policy applying to the device immediately. Make sure tag removal is intentional when monitors are in play.

For details on building tag-based automations, see Automations β†’ Triggers and Automations β†’ Actions.


Filtering by Tag

From the device listing, click Filters and select Tag to filter down to devices carrying a specific tag. You can combine tag filters with other criteria like group, OS, or online status.

Clicking View all tag targets from any tag badge's context menu does the same thing β€” it jumps straight to a filtered view of that tag's devices without manually setting up the filter.


FAQ

  • Who can create and assign tags? Any technician with access to the device can assign existing tags from the device listing or device details. Creating tags and managing them globally requires access to Workspace β†’ Tags. If you can't see the Workspace section or the tag assignment option, check your permissions β€” see Workspace β†’ Permissions.

  • What's the difference between tags and groups? Groups define your structure and control which technicians can access which devices. Tags drive automations and monitoring policies. A device is in one group; it can carry as many tags as needed.

  • Can a device have multiple tags? Yes, there's no limit. A device can carry tags for its role, installed software, monitoring tier, or anything else you want to track.

  • Can I rename a tag without breaking my automations? Yes. Renaming a tag updates it everywhere β€” devices, automations, and policies all reference the same underlying tag object. Nothing breaks.

  • Why won't Level let me delete a tag? The tag is linked to at least one active automation or policy. Open the tag's Linked automations and Linked policies tabs, remove those connections, then retry the delete.

  • Why isn't my automation running after I apply a tag? Check that the automation's trigger is configured to fire on that specific tag and that the automation is assigned to the correct group. If it's still not running, see Automations β†’ FAQ for troubleshooting steps.

  • Can I search for a tag in the picker? Yes. There's a search field at the top of the tag picker dropdown. Tags can't currently be sorted, so search is the fastest way to find a specific tag in a long list.

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