Introduction
When you're working on a device — applying updates, stopping services, making configuration changes — the last thing you need is a flood of alerts or automations trying to "fix" what you're intentionally doing. Maintenance mode suppresses both while you work, then gets out of your way when you're done.
What Maintenance Mode Does
While maintenance mode is active on a device:
Moniteurs don't fire. Non new alerts are generated, regardless of what's happening on the device.
Moniteur-triggered remediation doesn't run. Any automation that would normally trigger in response to a monitor or alert is skipped for the duration.
This applies to both built-in monitors and script monitors. Alertes that were already open before you enabled maintenance mode aren't automatically closed — maintenance mode prevents new ones from opening.
ℹ️ REMARQUE : Maintenance mode is per-device. Enabling it on one device has no effect on others in the same group.
Enabling Maintenance Mode
There are 3 ways to enable or disable maintenance mode: from the device listing, from device details, and through an automation.
From the Appareil Listing
This is the fastest path, especially when you need to put multiple devices into maintenance mode at once.
Single device:
Go to Appareils in the left sidebar.
Trouver the device in the listing.
Cliquez sur le ⋮ (three-dot) menu at the end of the device row.
Toggle Maintenance mode on.
Multiple devices:
Check the checkboxes next to the devices you want.
Cliquez sur Actions in the toolbar above the listing.
Toggle Maintenance mode on.
💡 CONSEIL : Use filters or group navigation to narrow the listing before selecting in bulk. This keeps you from accidentally putting unintended devices into maintenance mode.
From Appareil Détails
Open a device by clicking its name in the listing.
Cliquez sur Actions in the top-right corner.
Toggle Maintenance mode on.
Through an Automatisation
Automatisations can enable or disable maintenance mode as an action, which lets you build scheduled or event-driven maintenance windows without manual intervention.
For example: an automation could enable maintenance mode before running a patching sequence, then disable it once patching is complete.
See Automatisations → Actions for details on configuring this.
💡 CONSEIL : Pairing maintenance mode with a patching or restart automation is one of the most common uses. Activer it as the first action, disable it as the last.
Disabling Maintenance Mode
Désactiver it the same way you enabled it: toggle it back off from the device listing, device details, or via an automation action. There's no automatic expiration — maintenance mode stays on until you (or an automation) turns it off.
⚠️ WARNING: If you forget to disable maintenance mode after your work is done, the device will continue suppressing all alerts and automations indefinitely. Moniteurs won't fire even if something goes wrong.
Questions fréquemment posées
Can I put multiple devices into maintenance mode at the same time? Oui. From the device listing, check the boxes next to the devices you want, then use Actions → Maintenance mode to toggle them all at once. This works across devices in different groups.
Does maintenance mode affect my scheduled automations? Non. Maintenance mode only suppresses monitors, alerts, and the automated remediation those monitors and alerts trigger. Scheduled automations and other trigger types run as normal.
Does maintenance mode close existing alerts? Non. It prevents new alerts from opening, but any alerts that were already active before you enabled it stay open. You'll need to resolve or acknowledge those separately.
Who can enable or disable maintenance mode? Any technician with management permissions on the device's group. If you don't see the option in the Actions menu or the 3-dot dropdown, check your permissions with your organization admin. See Workspace → Autorisations for details.
What if I forgot to disable maintenance mode and something broke on the device? You won't get any alerts while maintenance mode is on. Check your devices periodically if you have long-running maintenance windows, or use an automation to automatically disable it after a set time.