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Device Listing

Search, filter, sort, and take action across all your devices from one place.

Updated this week

Introduction

The Device Listing is your device inventory. Every device added to Level appears here, with live status, group membership, tags, security scores, and reachability visible at a glance. Search, filter, and combine criteria to find a single device or a specific subset of your inventory, then act on your selection directly from the listing.


βš™οΈ PREREQUISITES


The Device Table

Device Listing

Each row represents one device. The default columns are Device, Status, Group, Tags, Security score, and Reachability. Click any device name to open Device Overview.

Device Column

The Device column shows the device's name (nickname if set, otherwise hostname), along with its OS icon.

  • Left-click the OS icon to open a remote control session directly

  • Right-click the OS icon to see all available connection options, including background management tools (terminal, file explorer, services, processes)

πŸ’‘ TIP: This quick-access behavior works the same way anywhere the OS icon appears in Level, not just in the device listing.

Status

Devices show as Online, Offline, or Managed. Online and Offline indicate whether the device is connected to Level. Managed indicates the device is in an active remote control or background management session β€” by you or another technician on your team.


Navigating with the Sidebar

Device Listing Sidebar

ℹ️ NOTE: The sidebar can be collapsed to icon-only view to give the table more horizontal space. Click the arrow icon at the top of the sidebar to toggle it.

The left sidebar divides into two sections: system groups at the top, your device groups below.

System groups

  • All devices β€” Every device in your organization

  • Favorites β€” Devices you've personally starred (not shared with the team)

  • New devices β€” Devices that checked in for the first time within the last 7 days

  • Ungrouped devices β€” Devices not assigned to any group

Device groups

Device groups reflect your group structure. Click any group to scope the table to that group's devices. Use the Search groups field to find a group by name when your list gets long.

πŸ’‘ TIP: The group you select in the sidebar stays active as you navigate to Updates, Alerts, and Reporting. Select a group once and everything you see β€” pending updates, active alerts, reports β€” is scoped to that group. Select All devices to return to the organization-wide view.

Group Options Menu

Group Settings Menu

Hover over any group to reveal the three-dot menu:

  • New subgroup β€” Add a child group under this one

  • Move to... β€” Relocate the group within the hierarchy

  • Settings β€” Open the group's configuration (custom field defaults, linked automations, permissions)

  • Rename β€” Change the group name

  • Delete β€” Remove the group

⚠️ WARNING: A group can't be deleted while it contains devices. Move or delete all devices in the group first.


Filtering and Searching

Device Filtering & Searching

Use the Search field to find devices across your inventory. Search checks all table columns (device names, IP addresses, logged-in users, hostnames, and more) and matches fuzzily, so approximate strings will still surface relevant results.

For more targeted filtering, click Filters to open the filter panel.

Available filters:

  • Platform

  • Operating system / Full operating system

  • Device type

  • Tag

  • Status

  • Major version / Minor version

  • Model

  • Flagged

  • Maintenance mode

  • Patch compliance

  • Security score severity

  • Antivirus provider / Antivirus status

  • Firewall provider / Firewall status

Click Reset filters to clear everything at once.

πŸ’‘ TIP: Filters stack. Combine Tag + Status + Security score severity to surface, for example, all unprotected online workstations in a specific group.


Customizing Columns

Click Columns to choose what data shows in the table. The Device column is always visible. All others are optional.

Available device columns:

  • Status

  • Group

  • Tags

  • Security score

  • Active alerts

  • Available updates

  • Public IP

  • Private IP

  • Hostname

  • System uptime

  • Last reboot

  • First seen

  • Last seen

  • Last logged in user

  • Reachability

Columns can be reordered by dragging their headers, and widths adjusted by dragging the column borders. The Device column stays fixed as you scroll horizontally. Click Reset columns to restore the default set.

ℹ️ NOTE: Column configuration is saved per user. Changing columns doesn't affect what other technicians see. When exporting to CSV, all columns are included in the export regardless of which ones are currently visible.


Selecting Devices and Actions

Selecting Devices and Bulk Actions

Check the checkbox on any device row to select it. Check the header checkbox to select all devices.

With one or more devices selected:

  • The footer shows the selection count (i.e. "6 devices selected of 37")

  • A Show only selected link appears in the footer to temporarily hide unselected rows

  • The bulk action toolbar activates: Actions, tag selector, Assign to group, Delete

Bulk Actions

Bulk Actions

Click Actions to apply an operation across all selected devices:

  • Install all updates β€” Triggers a patch run on selected devices. If any selected updates may require a restart, Level shows a confirmation warning before proceeding.

  • Shut down β€” Powers off selected devices. Requires confirmation before executing.

  • Restart β€” Reboots selected devices. Requires confirmation before executing.

  • Run automation β€” Runs a saved automation against the selection

  • Run saved script β€” Runs a script from your script library

  • Run new script β€” Opens a script editor to write and run an ad-hoc script

  • Add to recent script run β€” Adds selected devices to a recently created script run automation. When you run a saved script, Level creates an automation with a wait-for-approval action and a run script action. This option lets you reuse that automation for additional devices without creating a new one.

  • Enable maintenance mode β€” Suppresses all monitors and alerts on selected devices. Requires confirmation before applying.

  • Disable maintenance mode β€” Re-enables monitors and alerts on selected devices. Requires confirmation before applying.

πŸ’‘ TIP: Use the tag selector in the toolbar to add or remove tags across your entire selection in one step, rather than editing devices individually.

Assigning Devices to a Group

Assigning Devices to a Group

Click Assign to group in the toolbar to move selected devices. The modal shows your full group hierarchy β€” expand any group to see subgroups, or use the Search device groups field to find one by name.

The Summary section at the bottom confirms the move before you commit: which device is being assigned, where it's coming from, and where it's going.

Devices can be moved to any group, including back to Ungrouped devices, at any time.


Per-Device Actions

Per-Device Actions

Click the three-dot menu on any device row for options specific to that device:

  • Maintenance mode β€” Toggle on/off with the inline switch

  • Install all updates β€” Runs a patch install on this device

  • Shut down / Restart β€” Powers off or reboots this device

  • Run automation / Run saved script / Run new script / Add to recent script run β€” Script and automation options for this device (see Bulk Actions above for how script run automations work)

  • Assign to group β€” Move this device to a different group

  • Edit notes β€” Add or update freeform notes on the device

  • Rename β€” Change the device's nickname

  • Delete β€” Remove the device from Level

⚠️ WARNING: Deleting a device removes it from the Level console immediately. The Level agent uninstalls from the target device automatically within 5 minutes. If the device is offline when deleted, the uninstall command is sent the next time it comes online. To bring the device back under management, the agent will need to be reinstalled.


Flagging a Device

Flagging a Device

The flag icon on each device row lets you attach a follow-up note. Click the icon, type your message, and click Update flag.

Flagged devices can be pulled up at any time using the Flagged filter in the Filters panel. To remove a flag, open the dialog and click Clear message.


Favoriting a Device

Click the star icon on any device row to add it to your Favorites. Favorites are personal β€” they're not visible to other technicians. Access them via Favorites in the sidebar.


Exporting to CSV

Click Export to CSV in the top right of the listing. Level exports all devices currently matching your active filters, with all available columns included regardless of which ones are visible in the table.

ℹ️ NOTE: The export respects your current view. If you've filtered to a specific group or applied tag filters, only matching devices are included.


Adding a New Device

Click + Add new device in the top right to open the agent install flow. For full installation instructions, see Install Level β†’ Standard Install.


FAQ

  • Why isn't a device showing up in the listing? The device needs the Level agent installed and at least one successful check-in. If the agent was just installed, wait a couple minutes and it should appear automatically. If it still doesn't appear, see Offline Troubleshooting guide.

  • Who can see and manage devices in the listing? Visibility is controlled by group-level permissions. Technicians only see devices in groups they've been granted access to. If a device is ungrouped, only organization admins can see it. See Workspace β†’ Permissions for how access is configured.

  • Can I undo a bulk action like Restart or Shut down? No. Bulk power actions execute immediately and can't be reversed from Level. If you accidentally shut down devices, you'll need to power them on manually (or via a PDU if available).

  • Why does a device show a low security score? The security score reflects specific conditions Level checks: antivirus status, firewall state, disk encryption, and others. Click into the device and open Device Overview to see exactly what's contributing to the score.

  • Do my favorites and column settings apply to everyone on my team? No, both are personal. Favorites and column configurations are saved per user account and don't affect what other technicians see.

  • What happens to a device when I delete it from the listing? It disappears from the Level console immediately. The Level agent uninstalls from the target device within 5 minutes. If the device is offline at the time, the uninstall command is sent the next time it comes online. To bring the device back under management, the agent will need to be reinstalled.

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