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Remote Control

Level's remote control feature enables secure, real-time device control through an encrypted peer-to-peer connection.

Updated over a week ago

Take control of a device with clear, responsive, and secure streaming

Access a device remotely using Level's peer-to-peer, end-to-end encrypted streaming.

Video Walkthrough


Taking control of a device

There are many ways to take control of a device. The most prevalent is the OS icon. Anywhere you see this icon allows you to remote control the device in a single click. If you right-click on the OS icon, you can see additional connection options.

Taking control of a device opens a secure session in a new tab of your current browser. Level allows for multiple sessions of one or many devices at once, all managed by your preferred browser's open tabs.


Top Toolbar

  1. Device Name - The nickname or hostname of the device.

  2. Connection Type - The type of connection established with the endpoint.

  3. Display Selection - This dropdown allows for the selection of another display if the remote device has multiple monitors. If there is only a single monitor, then there will only be 1 display to choose from.

  4. Display Scaling - A dropdown for scaling the remote control picture. Additionally, provides a toggle to enable View Only for remote control.

  5. Send Clipboard - Pushes the local clipboard onto the remote devices clipboard.

  6. Get Clipboard - Pulls the clipboard from the remote device and places it on the local machine clipboard.

  7. Ctrl + Alt + Del - Send Ctrl + Alt + Delete command to the remote device.

  8. Commands - A dropdown of commands that can be sent to the remote device.

  9. User Sessions - A list of user sessions that can be connected too.


Right Toolbar

  1. Full Screen - Expand the desktop full-screen.

  2. System information - Show details about the system like hostname, hardware info, network info, etc.

  3. Terminal - Opens a terminal session with the endpoint.

  4. File Explorer - Opens a window to browse the remote file system and allows for uploading and downloading of files.

  5. Processes - Displays a list of processes on the remote device and allows the ability to kill a remote process.

  6. Services - Displays a list of services and provides the ability to start, stop, or restart services.


P2P or Relay

At the top left of the window is a badge that shows if the session is peer-to-peer (P2P) or relay.

P2P sessions are when the local browser and the remote device are connected directly to each other.

Relay sessions typically indicate there is a strict firewall in-between that is preventing direct connectivity and so the remote session will be relayed through a server.

Whether your session is connected via peer-to-peer or through a relay, all sessions through the Level platform are encrypted end-to-end. This ensures all of your data is private, respected, and protected.


System requirements

At this time, Windows and macOS are supported for remote control. Linux will be coming soon!

For Windows Server 2012 devices, the "Desktop Experience" feature must be installed in order for Level remote control to work.

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