Introduction
The Permissions tab on a device shows every technician in your organization who has access to this device, along with their title and role. It's a read-only view — a quick way to see who can manage this endpoint without leaving the device.
Permissions are configured at the group level in Workspace → Permissions. Changes to access control always happen there.
Device Permissions
Open any device, then click Permissions in the left nav under the device name.
The table shows every technician with access to this device. Each row includes:
Name — the technician's display name and email address
Title — an optional title set on the technician's account (e.g., "Demo", "Senior Tech")
Role — the role assigned to the technician for this device's group (e.g., Administrator, Senior Tech, Junior Tech, Tech)
A technician appears here because they have permissions for the group this device belongs to. The device itself doesn't have its own permission settings — access is always inherited from the group.
ℹ️ NOTE: This view shows all technicians with any level of access to this device. The Role column tells you what each technician can do — roles are defined and configured in Workspace → Permissions.
Searching Technicians
Use the Search users bar to filter by name or email. Useful on larger teams where the list is long.
Managing Access
This tab is read-only. To add or remove technician access, or to change roles, go to Workspace → Permissions.
Permissions in Level are group-based. A technician's access to this device is determined entirely by their permissions on the group this device belongs to. Updating that group assignment updates their access to every device in the group simultaneously.
For a full explanation of roles, access levels, and how group permissions work, see Workspace → Permissions.
FAQ
Why can I see this tab but can't edit anything? Permissions are managed at the group level, not the device level. Any changes to who can access this device have to go through Workspace → Permissions, where group assignments and roles are configured.
A technician doesn't appear here but they should have access. What's wrong? Permissions come from the device's group assignment. If a technician is missing, check that they've been granted access to the correct group in Workspace → Permissions. Also confirm the device is in the expected group — you can verify the group in the breadcrumb at the top of the device details page.
Who can view the Permissions tab? Any technician with access to the device can view this tab. Editing permissions requires Administrator access, which is managed in Workspace → Permissions.