Settings
Manage your account, organization, billing, integrations, API keys, webhooks, and security preferences.
18 articles
- Account SettingsUpdate your name, email address, role, and profile photo from your account settings.
- Appearance SettingsSwitch Level's display between light mode, dark mode, or your system's default theme preference.
- Password / 2FA SettingsChange your account password and set up two-factor authentication to secure your Level account.
- SSO/IDP ConfigurationConnect Microsoft Entra, Google Workspace, or any OpenID Connect provider so technicians can sign in to Level with existing credentials.
- Security SettingsEnforce 2FA for your team, configure remote control approval for end users, and restrict Level access by IP address.
- Organization SettingsUpdate your organization name and upload branded logos for end-user remote access notifications.
- Billing SettingsManage your Level subscription, payment method, and invoice history via the Level Billing Portal.
- Integration SettingsConnect Level to your PSA, documentation, alerting, and other tools your team already uses.
- API Keys SettingsGenerate and manage API keys to authenticate external tools and integrations with Level's API.
- Webhook SettingsConfigure HTTP callbacks to push Level events — alerts, device changes, group changes — to your own systems in real time.
- Settings ActivityTrack changes to your settings: API keys, webhooks, integrations, and organization configuration, with before-and-after values.
Integrations
Connect Level with your PSA, documentation platform, or other tools — including ConnectWise, HaloPSA, ZestMSP, and Hudu.
- DeskDay IntegrationConnect Level to DeskDay so every alert automatically opens a ticket in your DeskDay board.
- HaloPSA IntegrationConnect Level to HaloPSA to sync devices as assets and automatically open tickets from alerts.
- Hudu IntegrationConnect Level to Hudu to automatically sync devices as assets in your documentation.
- ConnectWise PSA IntegrationConnect Level to ConnectWise PSA to sync devices as configurations and route alerts to service tickets.
- ilert IntegrationConnect Level to ilert so active alerts automatically create incidents and resolved alerts close them.
- ZestMSP IntegrationConnect Level to ZestMSP to sync devices and route monitor alerts to Zest tickets automatically.
- Level Public APIUse Level's REST API to build custom integrations and automate workflows beyond the web interface.